Terms of Service

Last updated: 28th October 2025

TERMS OF SERVICE FOR CREDIBLE CHROME EXTENSION

  1. ACCEPTANCE OF TERMS

By installing and using the Credible Chrome Extension ("Extension"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Extension.

  1. DESCRIPTION OF SERVICE

Credible is an intelligent Chrome extension that:

  • Analyzes web content in real-time
  • Distinguishes between facts, opinions, and unverified claims
  • Provides credibility signals using visual indicators
  • Offers smart content analysis and credibility scoring
  1. USER ACCOUNTS AND AUTHENTICATION

Our Extension uses Google Authentication. You must be at least 13 years old (or the minimum age required in your jurisdiction to use online services without parental consent) to create an account and use the Extension. You are responsible for maintaining the confidentiality of your Google account information and for all activities that occur under your account.

  1. SUBSCRIPTION AND PAYMENT

We offer premium features through a subscription model. If you choose to subscribe:

  • Further details on plans, pricing, and billing cycles will be provided at the point of subscription.
  • Payments will be processed through Stripe.
  • Billing will occur on a recurring basis until canceled.
  • You may cancel your subscription at any time through your account settings.
  • We reserve the right to change subscription fees or free usage tiers/limits with reasonable notice.
  1. FREE TRIAL

We may offer free trials to new users. Specific terms of the trial, including which subscription plan it applies to, will be presented when you sign up for the trial. Upon trial expiration, your account may be automatically charged for the subscription you selected unless you cancel before the trial ends.

  1. ACCEPTABLE USE

You agree not to use the Extension to:

  • Violate any laws or regulations
  • Infringe upon the rights of others
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Extension
  • Reverse engineer or modify the Extension
  1. INTELLECTUAL PROPERTY

The Extension, including all content, features, and functionality, is owned by Credible AI and is protected by United States and international intellectual property laws. You may not copy, distribute, or create derivative works without our permission.

  1. USER FEEDBACK

If you provide feedback about the Extension, you grant us the right to use that feedback without restriction and without compensation to you.

  1. DISCLAIMER OF WARRANTIES

THE EXTENSION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THE ACCURACY OF AI-GENERATED ANALYSES OR CREDIBILITY ASSESSMENTS OR THAT THE EXTENSION WILL BE ERROR-FREE OR UNINTERRUPTED.

  1. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES RESULTING FROM YOUR USE OF OR INABILITY TO USE THE EXTENSION. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE SIX MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.

  1. INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, or expenses arising from your use of the Extension or your violation of these Terms.

  1. DISPUTE RESOLUTION

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.

a. Informal Negotiations: To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms ("Dispute"), you and Credible AI agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least sixty (60) days before initiating arbitration. Such informal negotiations commence upon written notice from one party to the other. Notice to Credible AI should be sent to the contact address listed in Section 22.

b. Binding Arbitration: If the parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the AAA website (www.adr.org). Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules. Consistent with AAA Consumer Rules, Credible AI will generally cover arbitration costs exceeding standard court filing fees for non-frivolous consumer disputes initiated by you. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except as otherwise provided herein, the parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator. The location of the arbitration will be determined according to AAA rules, which consider factors like convenience and allow for virtual proceedings where appropriate.

c. Exceptions to Informal Negotiations and Arbitration: The parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (i) Any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a party (however, this exception only allows a party to seek injunctive relief in court, and does not preclude arbitration for other remedies like monetary damages related to intellectual property). (ii) Any claim that qualifies for and is initiated in small claims court (venue for such actions will be determined by applicable small claims court rules). (iii) Any claim related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use.

d. Time Limit to Initiate Dispute: In no event shall any Dispute brought by either party related in any way to the Extension be commenced more than one (1) year after the cause of action arose.

e. Severability of Dispute Resolution: If any part of this Section 12 is found to be illegal or unenforceable, the remainder will remain in effect, and the illegal or unenforceable provision shall be severed from this Section 12.

  1. CLASS ACTION WAIVER

ALL DISPUTES MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. YOU AGREE TO RESOLVE DISPUTES INDIVIDUALLY AND WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. Claims of more than one customer or user cannot be arbitrated or litigated jointly or consolidated with those of any other customer or user.

  1. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

  1. ASSIGNMENT

We may assign or transfer these Terms and our rights and obligations to others in connection with a merger, acquisition, or sale of assets without notice.

  1. FORCE MAJEURE

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including acts of God, pandemic, war, terrorism, riot, embargo, acts of civil or military authorities, fire, flood, or strike.

  1. EXPORT CONTROLS

You agree to comply with all applicable export and re-export control laws and regulations in your use of the Extension.

  1. CHANGES TO TERMS

We may modify these Terms at any time by posting updated Terms on our website. It is your responsibility to review these Terms periodically for changes. Your continued use of the Extension after such modifications constitutes your acceptance of the revised Terms. Notwithstanding the foregoing, any changes to Section 12 ("Dispute Resolution") will not apply to any dispute for which the parties have actual notice prior to the date the change is posted.

  1. TERMINATION

We may terminate or suspend your access to the Extension immediately, without prior notice, for conduct that we believe violates these Terms. Upon termination, your right to use the Extension will immediately cease.

  1. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

  1. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us regarding the Extension and supersede all prior agreements and understandings.

  1. CONTACT INFORMATION

For questions about these Terms, please contact us at [email protected].

  1. ELECTRONIC COMMUNICATIONS AND SIGNATURES

Using the Extension, logging into your account, and sending us emails constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and potentially through the Extension or our website, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE EXTENSION. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.